Returns & Refunds — 30-Day Money-Back Guarantee
We want you to love your Brumelle brush. If you don't — for any reason — you have 30 days from delivery to get your money back.
How to start a return
1. Email legisajakob@gmail.com with your order number and a quick note about why it wasn't right (this helps us improve — no justification needed).
2. We'll reply within 24 hours on business days with simple return instructions.
3. Once your return is on its way, we'll process your refund to your original payment method within 5–10 business days.
Damaged or faulty items
If your brush arrives damaged or develops a fault, skip the return — email us a photo and we'll replace it or refund you immediately.